TERMS OF SERVICE

OVERVIEW

Welcome to LumeCart. The terms "we", "us" and "our" refer to LumeCart. LumeCart operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). LumeCart is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. LumeCart reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until LumeCart confirms acceptance.

We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as LumeCart may be unable to accommodate cancellation requests after an order is accepted.

In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email address, billing address, and/or phone number provided at the time the order was made.

Your purchases are subject to return or exchange solely in accordance with our Return and Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.

Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address and payment information, so that we can complete your transactions and contact you as needed.

You represent and warrant that the payment information you provide is true, correct, and complete and that you are authorized to use the payment method for the purchase.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed. LumeCart is not responsible for delays caused by shipping carriers, weather, public holidays, remote locations, customs processing, or other events outside our reasonable control.

Our shipping terms and estimated delivery information are provided in our Shipping Policy.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by LumeCart, its affiliates or licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent.

Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of LumeCart, Shopify or any third party.

LumeCart's names, logos, product and service names, designs, and slogans are trademarks of LumeCart or their respective owners, as applicable. You must not use such trademarks without the appropriate permission.

Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new features through the Services, including the release of new tools and resources. Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including any embedded third-party functionality.

We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third-party sites, you do so at your own risk.

We are not liable for any harm or damages related to your access of third-party websites, or your purchase or use of any products, services, resources, or content on third-party websites.

Please review the third party's policies and practices carefully and make sure you understand them before engaging in any transaction.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

LumeCart is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make through our Store are made directly with LumeCart.

By using the Services, you acknowledge that Shopify provides the technology platform that enables LumeCart to operate the store, while the transaction for products purchased through the Store is between you and LumeCart.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy.

By using the Services, you acknowledge that you have read and understood our Privacy Policy.

Because the Services are hosted by Shopify, Shopify may collect and process personal information about your access to and use of the Services in order to provide and improve its services.

Information submitted through the Services may be transmitted to and shared with Shopify and relevant service providers as necessary to provide the Services.

Please review our Privacy Policy for more information about how personal information is handled.

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use.

You also represent and warrant that you own or have all necessary rights to the Feedback you submit and that your Feedback complies with these Terms and applicable law.

We are under no obligation to maintain your Feedback in confidence, pay compensation for it, or respond to it.

We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or that violates intellectual property rights or these Terms of Service.

You are solely responsible for any Feedback you submit and its accuracy. We take no responsibility and assume no liability for Feedback posted by you or any third party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability.

We reserve the right to correct errors, inaccuracies or omissions and to change or update information if it is inaccurate, subject to applicable law.

SECTION 13 - PROHIBITED USES

You may access and use the Services for lawful purposes only.

You may not access or use the Services, directly or indirectly:

(a) for any unlawful or malicious purpose;

(b) to violate applicable laws, regulations, rules, or local requirements;

(c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any person;

(e) to transmit false or misleading information;

(f) to transmit advertising or promotional material without authorization;

(g) to impersonate or attempt to impersonate another person or entity; or

(h) to engage in conduct that restricts or inhibits anyone's use or enjoyment of the Services or that may harm LumeCart, Shopify, or users of the Services.

You also agree not to upload or transmit viruses or other malicious code, interfere with the functionality of the Services, or circumvent security or authorization features.

We reserve the right to suspend, disable, or terminate access to the Services where permitted by applicable law if we determine that these Terms have been violated.

SECTION 14 - AGENTS

This section applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services.

"Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity.

No Agent may access, use, or interact with the Services in a manner that violates these Terms or applicable law.

We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with the Services.

SECTION 15 - TERMINATION

We may terminate or restrict your access to the Services where permitted by applicable law if you violate these Terms or engage in conduct that may harm LumeCart, the Services, or other users.

You remain responsible for amounts properly due up to the date of termination.

Provisions that by their nature should survive termination will continue to apply.

SECTION 16 - DISCLAIMER OF WARRANTIES

The information presented on or through the Services is made available for general information purposes.

Except as expressly stated by LumeCart and to the extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis.

We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot lawfully be excluded or limited under applicable law.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, LumeCart and its relevant partners, officers, employees, affiliates, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, consequential, or similar damages arising from your use of the Services or products purchased through the Services, except where such liability cannot lawfully be excluded or limited.

Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited under applicable law.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless LumeCart and its relevant partners, officers, directors, employees, agents, contractors, licensors, and service providers from claims or losses arising from your breach of these Terms, your violation of applicable law, or your misuse of the Services.

SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law and the remaining provisions will remain in effect.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

The failure of LumeCart to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms of Service and the policies or operating rules posted by LumeCart on the Services constitute the agreement governing your use of the Services, subject to applicable law.

SECTION 21 - ASSIGNMENT

You may not transfer or assign these Terms or your rights or obligations under them without our prior written consent, except where permitted by applicable law.

LumeCart may transfer or assign these Terms and its rights and obligations where permitted by applicable law.

SECTION 22 - GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with applicable law.

Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts or authorities having lawful jurisdiction over the matter.

SECTION 23 - HEADINGS

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, subject to applicable law, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

It is your responsibility to check this page periodically for changes.

Your continued use of or access to the Services following the posting of changes to these Terms of Service constitutes acceptance of those changes to the extent permitted by applicable law.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

LumeCart

Email: lumecartofficial@gmail.com

Call / WhatsApp: +91 91524 77894

Support Hours:
Monday–Saturday: 11:00 AM–6:00 PM IST
Sunday: Closed

LumeCart does not display a business address in this policy.